Guest post: Cole Summers
Picture this: it’s a frigid Richmond, VA, night, and your furnace pilot light decides to take a vacation. Suddenly, your toes are ice cubes, and you’re wondering why the heat’s gone AWOL. I’ve been there—shivering in my slippers, clueless about what went wrong. Turns out, that tiny flame, the furnace pilot light, is the unsung hero of your heating system. When it’s out, you’re left in the cold, literally. Lucky for you, I’ve teamed up with Automatic Climate HVAC & Air Conditioning in Richmond, VA—serving folks since 1983—to spill the beans on how to spot a dead pilot light and fix it fast. Let’s dive into this cozy mystery!
Your house is freezing, even with the furnace “on.”
No tiny flame flickers in the pilot light window (we’ll check that soon).
A faint gas smell—though don’t mess around if it’s strong; that’s emergency territory.
I once spent a whole evening troubleshooting my furnace not heating, only to realize the pilot light was out. A quick fix later, and I was back to sipping hot cocoa. Don’t let it fool you—it’s often that simple!
Graphical Info Chart: Signs Your Pilot Light Is Out
Find the pilot light assembly. It’s usually near the furnace bottom, behind a metal panel. Grab your manual if you’re lost—I had to once!
Look for the flame. Dim the room, grab a flashlight, and peek through the window. A steady blue flame means it’s alive. No flame? It’s out.
Inspect the thermocouple. This little gadget senses the pilot’s heat and keeps the gas flowing. If it’s crusty, wipe it with a cloth—gently!
I remember squinting at my furnace pilot light for ages, thinking, “Is that a flame or a shadow?” A flashlight saved the day. If yours is out, don’t worry—we’ll get to relighting it soon.
Graphical Maintenance Tips Chart
Shut off the gas. Twist the valve (usually red) to “off” and wait five minutes. Safety first!
Switch to pilot mode. Turn the knob to “pilot.”
Light it up. Hold the reset button and bring a long lighter to the opening. Once it catches, hold for 30 seconds.
Check it. Release the button—if the flame stays, you’re back in business!
I’ve relit my furnace pilot light a dozen times—it’s like lighting a tiny campfire. But if it won’t stay lit or you smell gas, don’t mess around. Call a pro. As Benjamin Franklin said, “An ounce of prevention is worth a pound of cure.” Smart guy!
Call to Action: Get Expert Help
Case Study: Jane’s Cold Night Rescue
It ignites the burner to heat your home. Simple, but essential!
No heat, no flame, or eerie silence from the furnace.
Yep—check our steps above or our blog.
Could be a bad thermocouple—time for a pro.
Only if gas leaks—ventilate and call help fast.
Monthly in winter—takes two minutes!
Indirectly—dirty filters stress the system.
Pilot burns always; igniters spark when needed.
Drafts or dirt—clean it up!
Yes, with a pro’s help.
$100-$300, depending on the issue.
Nope—should be blue. Yellow’s a warning.
You can, but it wastes gas—off in summer.
Safety sensor—keeps gas in check.
Nope—pilot’s gas-powered.
Check the panel label.
Regular care—see our tips above.
Sure, but a long lighter’s safer.
Manual or tech time!
You bet—part of our heating services!
EXCELLENT Based on 1149 reviews Katherine KennedyTrustindex verifies that the original source of the review is Google. Very detailed in the service and did a great job Nina PattersonTrustindex verifies that the original source of the review is Google. Automatic Climate HVAC & Air Conditioning exceeded my expectations! Their team was prompt, professional, and highly skilled. They quickly diagnosed the issue with my system and had it running efficiently in no time. Their attention to detail and dedication to customer satisfaction were impressive. If you're looking for reliable HVAC services in Richmond, I highly recommend them! William EarlyTrustindex verifies that the original source of the review is Google. Joe came to do a refrigerant leak check on the mini-split system we have. It became very difficult to find the leak but he kept at it, informing all the way on his methods and findings. He did find the leak and fully explained what was required to fix it. I appreciate his commitment to solving the problem. Turner ColeTrustindex verifies that the original source of the review is Google. Michael was very courteous, professional, and thorough.
Owner's reply
Thank you for your feedback about Phillipe's service. We're pleased to hear that he was thorough and took the time to explain the resolution clearly. Our technicians are trained to be both skilled and communicative, and it's great to know Phillipe exemplified these qualities. We appreciate you taking the time to share your experience. Debbie TaylorTrustindex verifies that the original source of the review is Google. Automatic Climate is a great company! I have been a customer for several years and they keep my heating and cooling systems running smoothly. My latest seasonal check was completed by Michael, who was friendly and professional. I appreciated his thoroughness and his suggestions for the future. SC WatsonTrustindex verifies that the original source of the review is Google. Great Technician. Explained everything well and very friendly. Definitely an asset to your company. Austin SpruillTrustindex verifies that the original source of the review is Google. We were having problems with one of our AC units not cooling. I called Automatic Climate and they arranged for a technician to come the next morning. Antonio showed up and spend a while investigating the problem. He was very thorough and then discussed the problems and made recommendations. He was very helpful in making a decision to replace our unit. He arranged for service to be done within a few days. He was very engaging and professional. We appreciated his customer service style. He is a valuable asset to this company. He also arranged for Chris, the installer, to come later in the day to evaluate the space in preparation for installation. Chris was also very nice fellow and explained what they would be doing. Over all we are very pleased with our experience! On the day of installation, Chris returned with 3 able installers and were here all day installing new units in the attic and outside! They also installed new attic fan! It was so nice to have cool upstairs area again. They were all very pleasant and amicable fellows and worked diligently all day. Joe came as they were finishing up and did inspection. He went over everything and explained the inspection and completed our paperwork. At the end of the day we were very impressed with Automatic Climate service process from start to finish! Great business model! Geno came to do our annual service.He checked out our two HVAC systems. He was very thorough complete with pictures and videos of our systems. He was a very pleasant guy to interact with, and explained his findings and service very well. I appreciate how thorough AC’s technicians are in their approach to service calls. Geno represents well the culture of service at AC!
Owner's reply
Thank you for your detailed feedback! We're delighted that Antonio and Chris provided such thorough and professional service. From diagnosing the issue to recommending a replacement and preparing for installation, our team strives to deliver exceptional customer care. We appreciate your trust in Automatic Climate and look forward to ensuring your continued comfort. Mike BrunoTrustindex verifies that the original source of the review is Google. Our Technician John O was so customer focused, he was diligent about fixing our issue correctly no matter what it took. He really showed us that he had our best interest in mind. He was also a pleasure to interact with, this industry needs more people like John! Because of his superior service, we will now be using Automatic Climate for all of our HVAC needs moving forward and will also recommend to all of our friends and neighbors. Thank you John for such a great experience. Linda CederquistTrustindex verifies that the original source of the review is Google. Always appreciate it when Aaron does my HVAC check. He always explains what he is seeing in terms I can understand. The company is lucky to have him.
Owner's reply
We're so happy to hear Aaron exceeded your expectations! Thank you for taking the time to share your experience. We appreciate him taking the time to explain and show you pictures before and after the repair – that's the level of transparency and communication we strive for. He truly is a great representative of our company, and your kind words mean a lot to him and to us. Thank you again for choosing us! Mary GrahamTrustindex verifies that the original source of the review is Google. Excellent, my technician was very nice and had my heating problem resolved in no time. I would recommend your company to family and friends.Verified by TrustindexTrustindex verified badge is the Universal Symbol of Trust. Only the greatest companies can get the verified badge who has a review score above 4.5, based on customer reviews over the past 12 months. Read more
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