
Explore Our Client Portal Features
Our client portal offers a seamless experience for managing your HVAC needs. Access your service history, schedule appointments, and manage system details with ease. Stay informed and in control of your heating and cooling services anytime, anywhere.
Service History
Appointment Scheduling
Access Your Account
Effortless Scheduling with Our Client Portal
- Book appointments 24/7
- View and manage service history
- Receive timely service reminders

How to Use the Client Portal
Visit the Client Portal page and enter your username and password to access your account.
Once logged in, familiarize yourself with the dashboard where you can view your service history and upcoming appointments.
To schedule a new service, click on the ‘Schedule Appointment’ button and select your preferred date and time.
Access your maintenance records by clicking on the ‘Maintenance’ tab to ensure your HVAC system is up-to-date.
If you need assistance, use the ‘Contact Support’ feature to send a message directly to Client Services Representatives.
EXCELLENT Based on 1221 reviews Marie NewmanTrustindex verifies that the original source of the review is Google. I was very pleased with Ms. Coleman. I may need her again one day. She was very thorough. Lorie HutchinsTrustindex verifies that the original source of the review is Google. Ashanti was very professional and polite. Great with explaining everything she did as well offering great advice on getting most life out of the unit Dr. Cheryl EasterTrustindex verifies that the original source of the review is Google. Ashante was excellent! She is personable, professional, and highly knowledgeable. After inspecting what I thought to be a problem, she took the time to thoroughly explain in laymen’s terms how my aquatherm HVAC unit operates. I appreciate the tips she offered in the importance of keeping up with the maintenance of my HVAC unit. Great job Automatic Climate!!
Owner's reply
Thank you for your detailed feedback about Bah D.'s service! We're delighted to hear that you found his customer service, communication skills, and knowledge excellent. We appreciate you noticing our policy of consulting with management. This approach helps us ensure we provide the best possible service and solutions. We're glad it has given you a sense of trustworthiness in our company. Tony AtlasTrustindex verifies that the original source of the review is Google. Ashante C. is the ultimate professional and a great person to have in the field recognizing the brand. Travonna KenyearTrustindex verifies that the original source of the review is Google. Never use Automatic Climate for HVAC services.They installed a part that we never needed or used .One technician said we needed the part and the very next day another technician said that he couldn't' repair the system because our system was old .Therefore the first technician knew of this before he put on a part that cost us 425.00. We never got any use from the part or a refund .More importantly we're still without air. Laurence HillTrustindex verifies that the original source of the review is Google. Aaron and his colleague did an awesome job of maintaining my 2 heat pumps. The work and recommendations were too notch and will hopefully take me through the summer trouble free. Thanks again Automatic Climate
Owner's reply
We're thrilled to hear Nathan tackled both your newer and older units with such expertise! His ability to service different systems and proactively recommend preventative measures demonstrates his dedication to your long-term comfort. Thank you for sharing your positive experience and kudos to Nathan! Ron ConnerTrustindex verifies that the original source of the review is Google. Ashante from Automatic Climate service my unit today. She did an excellent job. Showed up on time, very nice, and did the job as expected. Good company to work with. Diane LankeyTrustindex verifies that the original source of the review is Google. My technician,Jay,was polite, considerate, efficient and knowledgeable.
Owner's reply
We're thrilled to hear about your positive experience with our technicians! We take great pride in their knowledge, courtesy, and respect for your property. Protecting your floors is just one way we strive to go the extra mile and ensure customer satisfaction. Thank you for choosing us and highlighting this important aspect of our service! Jesse HuckinsTrustindex verifies that the original source of the review is Google. The people that They sent out are always kind. This is where this company shines. Unfortunately, it is very hard to make contact with this company when you are looking to get basic information. Technician came out to my home, stated that my drain line was in place and that everything was OK with it. Except for the fact that my unit doesn’t even have a drain line in place. My unit is in the attic space. Have any drain line in place is kind of an important thing to have. The capacitor inside the unit that is indoors was being held up with a piece of electrical tape when it should be held in with a bracket. This shows lack of attention to detail, and now I don’t even feel like the unit was checked over correctly. There are a handful of other companies in the area that will seriously check over the unit and ensure everything is safely connected. Unfortunately, I cannot recommend this company and I will never use them again. Carrie WoodrumTrustindex verifies that the original source of the review is Google. Lucian was very thorough and found an issue, and repaired it, that was impacting the airflow to a problematic room. He also recommended several other repairs that I could do to help the life of my system and those repairs will be scheduled soon.Verified by TrustindexTrustindex verified badge is the Universal Symbol of Trust. Only the greatest companies can get the verified badge who has a review score above 4.5, based on customer reviews over the past 12 months. Read more
Expert Air Conditioning & Heating Services
Need HVAC services in Richmond VA? Automatic Climate will expertly handle all of your Richmond VA HVAC, Electrical & Plumbing repair needs. We service residential and commercial HVAC Cooling and Heating Systems and provide new installation as well. Call Automatic Climate today to schedule service on your HVAC Cooling and Heating system.

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Indoor Air Quality

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Geothermal HVAC
Servicing Richmond, VA and Surrounding Areas
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Exclusive Promotions and Coupons

$39 A/C
Tune-Up!
Take advantage of this limited time offer. Keep your home cool this summer with Automatic Climate!*
*Expires 12/30/2. Offer can’t be combined with other offers or promotions. Offer valid for existing and new clients.

$50 OFF Air
Duct Cleaning
Save $50 on your next air duct cleaning service for a limited time!*
*Expires 12/30/24. Offer can’t be combined with other offers or promotions. Offer valid for existing and new clients.

$49 Water
Heater Flush
Take advantage of this $49 water heater flush and make sure your water is heating properly!*
*Expires 12/30/24. Offer can’t be combined with other offers or promotions. Offer valid for existing and new clients.
Why Choose Automatic Climate
- Experienced Professionals: Our team has been serving the community since 1983.
- Reliable Service: We offer prompt and dependable HVAC solutions.
- Customer Satisfaction: Our commitment to quality ensures your complete satisfaction.

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