Survey Form

Thank you for choosing to take the time to fill out our short customer survey. The only mandatory field is your email address. All other questions are optional.

If form below is having issues please click on this link to access the backup survey form: Survey Form

Please note: Your review is only shared with the management team and will be kept confidential.
Name Name First Last
Email
How long have you been a customer of Automatic Climate?
What service or installation was performed?
Did the Technician arrive on time?

Did the Technician arrive on time? Yes If No: What could we have done differently?
Was scheduling accurate and convenient?

Was scheduling accurate and convenient? Yes If No: What could we have done differently?
Were you clear on pricing and payment processing before your service?

Were you clear on pricing and payment processing before your service? Yes No Not Applicable
With HVAC repair and maintenance services, we ask the Technician to invite you to join them in reviewing your the physical equipment such as the thermostat and units. Were you invited by your Technician?

With HVAC repair and maintenance services, we ask the Technician to invite you to join them in reviewing your the physical equipment such as the thermostat and units. Were you invited by your Technician? Yes No Not Applicable
Were shoe covers worn in your home by the Technician?

Were shoe covers worn in your home by the Technician? Yes No Not Applicable Commercial Service
If No: It is our policy to wear shoe covers to protect your home and we are working hard to implement this policy.
Were you informed of the warranty included with your service?

Were you informed of the warranty included with your service? Yes No Not aplicable
If No: We Warranty our Diagnostic and repair for 30 days. However, we also offer a one year 100% satisfaction Guarantee. It's very rare that we need to come back and fix a problem. But, if a part we repair doesn't work or breaks, we'll come back and replace the part free of charge. Please see our Customer Satisfaction page for more information.
We encourage our Technicians to present services that will enhance your comfort and system performance. Were you comfortable with the presentation of the additional Services?
How likely is it that you would recommend Automatic Climate to a friend or colleague?

How likely is it that you would recommend Automatic Climate to a friend or colleague? Very Likely Somewhat Likely Not Likely
We would like to know if you noticed something especially great or not so great. Is there anything that stands out about Automatic Climate's service?
What source did you reference to contact us?
From time to time we would like to email you coupons and promotions. Would that be okay?

From time to time we would like to email you coupons and promotions. Would that be okay? Yes, I love to save money! No, I already get way too much email.
May we use your comment on our website? (only your First name and last initial will be used)

May we use your comment on our website? (only your First name and last initial will be used) Yes No
Thank you for filling out our survey form. The information you filled out will allow us to serve you better. Please click submit.

Survey Form

Survey Form

Please note: Your review is only shared with the management team and will be kept confidential.

If No: It is our policy to wear shoe covers to protect your home and we are working hard to implement this policy.

Thank you for filling out our survey form. The information you filled out will allow us to serve you better. Please click submit.