Is Your Thermostat Lying? The Real Reason Your Richmond Home Won’t Cool Down
Our Trusted Partners
EXCELLENT Based on 1198 reviews Peggy PavellTrustindex verifies that the original source of the review is Google. There is no better business than Automatic Climate. They are professional, reliable, trustworthy and reasonable. Their service is the best!! My technician today was knowledgeable, polite and thorough!!
Owner's reply
Wow! Thank you so much for the kind words about Automatic Climate! We truly appreciate you taking the time to share your experience. We strive to provide the best service possible, and it means a lot to hear that Joe exceeded your expectations. We'll be sure to pass your compliments on to him. Thanks again for choosing Automatic Climate! Pamela MacEnteeTrustindex verifies that the original source of the review is Google. Ashante and Aaron came here for a routine maintenance and provided very thorough and friendly service! Always happy to be customers! Arelis VazquezTrustindex verifies that the original source of the review is Google. Good knowlege what he does he gets good explanation the thing that you need to improve for better service in your unit he is a expert. Nick VerhamTrustindex verifies that the original source of the review is Google. We have had an extremely poor experience with Automatic Climate. We had a maintenance service agreement plan with them. Our tech who performed the annual maintenance was great and professional, but the other techs and office staff were very frustrating to work with. Our HVAC stopped blowing cold air one week after our maintenance service. When the tech came out, I asked if it could be the blower motor and he said no. He then misdiagnosed the issue as a refrigerant leak and charged us $1500 for refrigerant and a leak test, which did not fix the issue. He also tried to upsell us on duct cleaning, even though our service one week prior had not indicated we had dirty ducts. Since he did not fix the system, we were without HVAC for an additional day and a half until a different tech would be available. The different tech was able to correctly diagnose and fix the issue, which was in fact the blower motor. I tried to call the office to discuss the billing for the work. I called 5 different times, each time having to explain my issue, and was told that someone would call me immediately. No one ever called me back and this went on for over a week and a half. Finally, I called and someone was able to explain the billing. They ended up charging us for the work that was required to fix the issue with no discount for the misdiagnosis, additional days without HVAC, or the MANY issues trying to get in contact with the office. The misdiagnosis was frustrating and mistakes happen, but the office is disorganized and poor at communicating with their customers especially when dealing with an issue. I would not recommend using Automatic Climate for HVAC services. Scot WirthlinTrustindex verifies that the original source of the review is Google. On time, efficient, polite, thorough
Owner's reply
Thank you for your feedback! We're glad to hear that our team was on time, efficient, and polite during your service. Eric BarnumTrustindex verifies that the original source of the review is Google. I have worked with several HVAC co since moving to Midlo in ‘11. Automatic Climate quickly became our servicer. They have been fantastic. At the end of June ‘23, one of 2 outside air handlers began acting odd so we scheduled an appt. I was expecting the usual crew but was surprised when a lone professional came one, Antonio. I want to note several things. I always have questions. While working, Antonio was pleasant and professional and got the work done and answered all my questions. He also uptalked the company to the point I was thinking, “Should I apply for a job here? Wow!” Besides fixing what turned out to be nothing, he found a warranty issue that would have been so easy to hide the weekend before the 4th of July. He got it done. Through it all, on a 98 deg day, Antonio painstakingly went through everything when it would have been so easy to not. I wouldn’t have known. The ethic demonstrated is a credit to the company. I want to note both the excellent service and professionals, like Antonio, who work here. Thank you. Timothy FergusonTrustindex verifies that the original source of the review is Google. Phillipe explained in detail about my old system and with his experience and knowledge of the Goodman unit. My spouse and I decided to have the York unit installed. Phillipe was very friendly and kind in the visit. The Ferguson Family Marlene HamptonTrustindex verifies that the original source of the review is Google. The technician was very knowledgeable about my system. He example all of what he would be expecting on the unit and how the system was working. I was very pleased with his visit. Kathy GrazianoTrustindex verifies that the original source of the review is Google. Nathan provided excellent service I as usual was very pleased with the serviceVerified by TrustindexTrustindex verified badge is the Universal Symbol of Trust. Only the greatest companies can get the verified badge who has a review score above 4.5, based on customer reviews over the past 12 months. Read more
Exclusive Promotions and Coupons

$39 A/C
Tune-Up!
Take advantage of this limited time offer. Keep your home cool this summer with Automatic Climate!*
*Expires 12/30/25. Offer can’t be combined with other offers or promotions. Offer valid for existing and new clients.

$50 OFF Air
Duct Cleaning
Save $50 on your next air duct cleaning service for a limited time!*
*Expires 12/30/25. Offer can’t be combined with other offers or promotions. Offer valid for existing and new clients.

$49 Water
Heater Flush
Take advantage of this $49 water heater flush and make sure your water is heating properly!*
*Expires 12/30/25. Offer can’t be combined with other offers or promotions. Offer valid for existing and new clients.
Common AC Cooling Roadblocks: Quick Visual Guide
Blocked Airflow
Thermostat Issues
Refrigerant Levels
Dirty Coils
Incorrect Unit Size
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Is Your Thermostat Really the Culprit? Diving Deeper into Thermostat Troubleshooting
The Placement Predicament: Location, Location, Location!
- Direct Sunlight: A thermostat basking in the sun will think the room is much hotter than it actually is, causing your AC to run excessively and potentially short-cycle, or shut off prematurely if it reaches a high limit. Proper AC troubleshooting always checks for sun exposure.
- Near Heat Sources: Placing it near lamps, televisions, kitchen appliances, or even directly above a heat-generating electronic device can skew readings upwards.
- Drafty Areas: Locations near doors, windows, or supply vents can make the thermostat think the room is cooler than it is, preventing the AC from running when needed. Effective AC troubleshooting involves checking for drafts.
- Blocked Airflow: Furniture or curtains obstructing airflow around the thermostat can create a microclimate, leading to inaccurate readings.
Calibration Chaos: Is Your Thermostat Telling the Truth?
Ghost Readings & Sensor Faults: Internal Gremlins
Battery Blues & Power Problems: The Simple Stuff
Proactive Cooling Care: Essential Maintenance Checklist
Change Air Filters Regularly
Check & Clean Coils
Clear Condensate Drain Line
Inspect Ductwork
Schedule Professional Tune-Ups
When the Problem Runs Deeper: Exploring AC System Faults
The Airflow Obstacle Course: Filters, Vents, and Ducts
- Dirty Air Filters: A clogged filter acts like a chokehold on your system, forcing it to work harder, reducing cooling capacity, potentially causing coils to freeze, and increasing energy bills. Replacing the filter is the simplest, yet most impactful, piece of air conditioner maintenance and basic AC troubleshooting.
- Blocked Vents and Registers: Ensure furniture, rugs, or curtains aren’t blocking the supply or return air vents. Your system needs clear pathways to circulate air effectively. Checking vents is easy AC troubleshooting.
- Leaky or Collapsed Ductwork: Holes, gaps, or disconnected sections in your ducts mean cooled air escapes into attics, crawlspaces, or walls instead of reaching your living areas. This is a major efficiency killer and requires professional duct inspection, often part of advanced AC troubleshooting. Automatic Climate offers duct sealing and repair services.
Refrigerant Riddles: The Lifeblood of Cooling
- Air blowing cool, but not cold.
- Ice formation on refrigerant lines or coils.
- Hissing or bubbling noises near AC components.
- Increased energy consumption as the system struggles.
Condenser Coils Caked in Grime: The Outdoor Unit’s Burden
Evaporator Coils Freezing Over? A Symptom, Not the Disease
Stop Sweating, Start Cooling!
Case Study: The Mystery of the Warm West End Home
Our AC troubleshooting Process: An Automatic Climate technician performed a comprehensive system evaluation.
- Thermostat check: Confirmed proper thermostat placement and basic function.
- Filter inspection: Found a severely clogged air filter, significantly restricting airflow.
- System diagnostics: Pressure readings indicated the refrigerant level was slightly low.
- Leak detection: A small leak was identified at a service valve connection.
The Solution:
- Replaced the dirty air filter immediately.
- Repaired the refrigerant leak at the valve.
- Recharged the system to the manufacturer’s specified refrigerant level.
- Performed a final check of airflow and temperature differentials.
Optimizing Your Richmond Home for Cool Comfort: Beyond Basic Repairs
Is Your AC Unit the Right Size? The Goldilocks Principle
The Undeniable Importance of Regular Air Conditioner Maintenance
- Cleaning condenser and evaporator coils thoroughly.
- Checking refrigerant levels and pressures (identifying potential leaks early).
- Inspecting electrical connections and tightening them.
- Lubricating moving parts like motors.
- Checking thermostat calibration and function.
- Inspecting the condensate drain to prevent clogs and water damage.
- Testing system controls and safety switches.
Sealing the Envelope: How Air Leaks and Insulation Impact Cooling
- **Air Leaks:** Check for drafts around windows, doors, electrical outlets, plumbing penetrations, and attic access points. Use caulk and weatherstripping to seal gaps.
- **Insulation:** Ensure adequate insulation levels, particularly in the attic, which bears the brunt of summer heat gain. Proper insulation significantly reduces the cooling load on your AC.
Considering an Upgrade? When AC Troubleshooting Isn’t Enough
Frequently Asked Questions About Richmond AC Troubles & AC Troubleshooting
1. Why is my AC running but not cooling my Richmond home?
2. How often should I change my air filter in Richmond?
3. How can I tell if my thermostat is inaccurate?
4. What are signs of low refrigerant in my AC?
5. My outdoor unit isn’t running, what should I check?
6. Why is regular AC maintenance so important?
7. What does an AC tune-up involve?
8. How do leaky air ducts affect cooling?
9. When should I consider replacing my air conditioner?
10. Are smart thermostats worth the investment?
11. Can I perform AC troubleshooting myself?
12. Why is my AC freezing up?
13. What’s that noise my AC is making?
14. How does Richmond humidity affect my AC?
15. Does Automatic Climate offer emergency AC service?
16. What areas does Automatic Climate serve around Richmond?
17. Can dirty ducts make my house feel warmer?
18. Is my thermostat compatible with my HVAC system?
19. What is SEER rating and why does it matter?
20. Why should I choose Automatic Climate for AC troubleshooting in Richmond?
Further Reading & Resources
- CNET: What to do when your thermostat is wrong – Discusses common reasons for inaccurate readings.
- Energy.gov: Common Air Conditioner Problems – Official advice on identifying and addressing AC issues.
- HowStuffWorks: 5 Reasons Why Your Air Conditioner Stopped Working – Explains common failure points.
- The Spruce: How to Test and Calibrate a Thermostat – DIY guide for checking thermostat accuracy.
- SaveOnEnergy: Best Placement for Your Thermostat – Details the importance of location.
- Trane: Busting Common Thermostat HVAC Myths – Dispels common misconceptions about thermostats and HVAC operation.
Our Trusted Partners
EXCELLENT Based on 1198 reviews Peggy PavellTrustindex verifies that the original source of the review is Google. There is no better business than Automatic Climate. They are professional, reliable, trustworthy and reasonable. Their service is the best!! My technician today was knowledgeable, polite and thorough!!
Owner's reply
Wow! Thank you so much for the kind words about Automatic Climate! We truly appreciate you taking the time to share your experience. We strive to provide the best service possible, and it means a lot to hear that Joe exceeded your expectations. We'll be sure to pass your compliments on to him. Thanks again for choosing Automatic Climate! Pamela MacEnteeTrustindex verifies that the original source of the review is Google. Ashante and Aaron came here for a routine maintenance and provided very thorough and friendly service! Always happy to be customers! Arelis VazquezTrustindex verifies that the original source of the review is Google. Good knowlege what he does he gets good explanation the thing that you need to improve for better service in your unit he is a expert. Nick VerhamTrustindex verifies that the original source of the review is Google. We have had an extremely poor experience with Automatic Climate. We had a maintenance service agreement plan with them. Our tech who performed the annual maintenance was great and professional, but the other techs and office staff were very frustrating to work with. Our HVAC stopped blowing cold air one week after our maintenance service. When the tech came out, I asked if it could be the blower motor and he said no. He then misdiagnosed the issue as a refrigerant leak and charged us $1500 for refrigerant and a leak test, which did not fix the issue. He also tried to upsell us on duct cleaning, even though our service one week prior had not indicated we had dirty ducts. Since he did not fix the system, we were without HVAC for an additional day and a half until a different tech would be available. The different tech was able to correctly diagnose and fix the issue, which was in fact the blower motor. I tried to call the office to discuss the billing for the work. I called 5 different times, each time having to explain my issue, and was told that someone would call me immediately. No one ever called me back and this went on for over a week and a half. Finally, I called and someone was able to explain the billing. They ended up charging us for the work that was required to fix the issue with no discount for the misdiagnosis, additional days without HVAC, or the MANY issues trying to get in contact with the office. The misdiagnosis was frustrating and mistakes happen, but the office is disorganized and poor at communicating with their customers especially when dealing with an issue. I would not recommend using Automatic Climate for HVAC services. Scot WirthlinTrustindex verifies that the original source of the review is Google. On time, efficient, polite, thorough
Owner's reply
Thank you for your feedback! We're glad to hear that our team was on time, efficient, and polite during your service. Eric BarnumTrustindex verifies that the original source of the review is Google. I have worked with several HVAC co since moving to Midlo in ‘11. Automatic Climate quickly became our servicer. They have been fantastic. At the end of June ‘23, one of 2 outside air handlers began acting odd so we scheduled an appt. I was expecting the usual crew but was surprised when a lone professional came one, Antonio. I want to note several things. I always have questions. While working, Antonio was pleasant and professional and got the work done and answered all my questions. He also uptalked the company to the point I was thinking, “Should I apply for a job here? Wow!” Besides fixing what turned out to be nothing, he found a warranty issue that would have been so easy to hide the weekend before the 4th of July. He got it done. Through it all, on a 98 deg day, Antonio painstakingly went through everything when it would have been so easy to not. I wouldn’t have known. The ethic demonstrated is a credit to the company. I want to note both the excellent service and professionals, like Antonio, who work here. Thank you. Timothy FergusonTrustindex verifies that the original source of the review is Google. Phillipe explained in detail about my old system and with his experience and knowledge of the Goodman unit. My spouse and I decided to have the York unit installed. Phillipe was very friendly and kind in the visit. The Ferguson Family Marlene HamptonTrustindex verifies that the original source of the review is Google. The technician was very knowledgeable about my system. He example all of what he would be expecting on the unit and how the system was working. I was very pleased with his visit. Kathy GrazianoTrustindex verifies that the original source of the review is Google. Nathan provided excellent service I as usual was very pleased with the serviceVerified by TrustindexTrustindex verified badge is the Universal Symbol of Trust. Only the greatest companies can get the verified badge who has a review score above 4.5, based on customer reviews over the past 12 months. Read more
Exclusive Promotions and Coupons

$39 A/C
Tune-Up!
Take advantage of this limited time offer. Keep your home cool this summer with Automatic Climate!*
*Expires 12/30/25. Offer can’t be combined with other offers or promotions. Offer valid for existing and new clients.

$50 OFF Air
Duct Cleaning
Save $50 on your next air duct cleaning service for a limited time!*
*Expires 12/30/25. Offer can’t be combined with other offers or promotions. Offer valid for existing and new clients.

$49 Water
Heater Flush
Take advantage of this $49 water heater flush and make sure your water is heating properly!*
*Expires 12/30/25. Offer can’t be combined with other offers or promotions. Offer valid for existing and new clients.