![](https://automaticclimate.com/wp-content/uploads/2024/12/Automatic-Climate-Customer-Portal.webp)
Explore Our Client Portal Features
Our client portal offers a seamless experience for managing your HVAC needs. Access your service history, schedule appointments, and manage system details with ease. Stay informed and in control of your heating and cooling services anytime, anywhere.
Service History
Appointment Scheduling
Access Your Account
Effortless Scheduling with Our Client Portal
- Book appointments 24/7
- View and manage service history
- Receive timely service reminders
![A digital interface of an HVAC client portal on a tablet, showcasing scheduling options and service history.](https://ai20-templates-prod.s3.amazonaws.com/t30vT9PSRo51dSlHoRR2IcImHAyBz2zO/tenweb_media_BgTtfuAh.webp)
How to Use the Client Portal
Visit the Client Portal page and enter your username and password to access your account.
Once logged in, familiarize yourself with the dashboard where you can view your service history and upcoming appointments.
To schedule a new service, click on the ‘Schedule Appointment’ button and select your preferred date and time.
Access your maintenance records by clicking on the ‘Maintenance’ tab to ensure your HVAC system is up-to-date.
If you need assistance, use the ‘Contact Support’ feature to send a message directly to Client Services Representatives.
EXCELLENT Based on 1149 reviews Katherine KennedyTrustindex verifies that the original source of the review is Google. Very detailed in the service and did a great job Nina PattersonTrustindex verifies that the original source of the review is Google. Automatic Climate HVAC & Air Conditioning exceeded my expectations! Their team was prompt, professional, and highly skilled. They quickly diagnosed the issue with my system and had it running efficiently in no time. Their attention to detail and dedication to customer satisfaction were impressive. If you're looking for reliable HVAC services in Richmond, I highly recommend them! William EarlyTrustindex verifies that the original source of the review is Google. Joe came to do a refrigerant leak check on the mini-split system we have. It became very difficult to find the leak but he kept at it, informing all the way on his methods and findings. He did find the leak and fully explained what was required to fix it. I appreciate his commitment to solving the problem. Turner ColeTrustindex verifies that the original source of the review is Google. Michael was very courteous, professional, and thorough.
Owner's reply
Thank you for your feedback about Phillipe's service. We're pleased to hear that he was thorough and took the time to explain the resolution clearly. Our technicians are trained to be both skilled and communicative, and it's great to know Phillipe exemplified these qualities. We appreciate you taking the time to share your experience. Debbie TaylorTrustindex verifies that the original source of the review is Google. Automatic Climate is a great company! I have been a customer for several years and they keep my heating and cooling systems running smoothly. My latest seasonal check was completed by Michael, who was friendly and professional. I appreciated his thoroughness and his suggestions for the future. SC WatsonTrustindex verifies that the original source of the review is Google. Great Technician. Explained everything well and very friendly. Definitely an asset to your company. Austin SpruillTrustindex verifies that the original source of the review is Google. We were having problems with one of our AC units not cooling. I called Automatic Climate and they arranged for a technician to come the next morning. Antonio showed up and spend a while investigating the problem. He was very thorough and then discussed the problems and made recommendations. He was very helpful in making a decision to replace our unit. He arranged for service to be done within a few days. He was very engaging and professional. We appreciated his customer service style. He is a valuable asset to this company. He also arranged for Chris, the installer, to come later in the day to evaluate the space in preparation for installation. Chris was also very nice fellow and explained what they would be doing. Over all we are very pleased with our experience! On the day of installation, Chris returned with 3 able installers and were here all day installing new units in the attic and outside! They also installed new attic fan! It was so nice to have cool upstairs area again. They were all very pleasant and amicable fellows and worked diligently all day. Joe came as they were finishing up and did inspection. He went over everything and explained the inspection and completed our paperwork. At the end of the day we were very impressed with Automatic Climate service process from start to finish! Great business model! Geno came to do our annual service.He checked out our two HVAC systems. He was very thorough complete with pictures and videos of our systems. He was a very pleasant guy to interact with, and explained his findings and service very well. I appreciate how thorough AC’s technicians are in their approach to service calls. Geno represents well the culture of service at AC!
Owner's reply
Thank you for your detailed feedback! We're delighted that Antonio and Chris provided such thorough and professional service. From diagnosing the issue to recommending a replacement and preparing for installation, our team strives to deliver exceptional customer care. We appreciate your trust in Automatic Climate and look forward to ensuring your continued comfort. Mike BrunoTrustindex verifies that the original source of the review is Google. Our Technician John O was so customer focused, he was diligent about fixing our issue correctly no matter what it took. He really showed us that he had our best interest in mind. He was also a pleasure to interact with, this industry needs more people like John! Because of his superior service, we will now be using Automatic Climate for all of our HVAC needs moving forward and will also recommend to all of our friends and neighbors. Thank you John for such a great experience. Linda CederquistTrustindex verifies that the original source of the review is Google. Always appreciate it when Aaron does my HVAC check. He always explains what he is seeing in terms I can understand. The company is lucky to have him.
Owner's reply
We're so happy to hear Aaron exceeded your expectations! Thank you for taking the time to share your experience. We appreciate him taking the time to explain and show you pictures before and after the repair – that's the level of transparency and communication we strive for. He truly is a great representative of our company, and your kind words mean a lot to him and to us. Thank you again for choosing us! Mary GrahamTrustindex verifies that the original source of the review is Google. Excellent, my technician was very nice and had my heating problem resolved in no time. I would recommend your company to family and friends.Verified by TrustindexTrustindex verified badge is the Universal Symbol of Trust. Only the greatest companies can get the verified badge who has a review score above 4.5, based on customer reviews over the past 12 months. Read more
Expert Air Conditioning & Heating Services
Need HVAC services in Richmond VA? Automatic Climate will expertly handle all of your Richmond VA HVAC, Electrical & Plumbing repair needs. We service residential and commercial HVAC Cooling and Heating Systems and provide new installation as well. Call Automatic Climate today to schedule service on your HVAC Cooling and Heating system.
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HVAC Installation
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HVAC Repair
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Air Ducts
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Indoor Air Quality
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Commercial Department
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Geothermal HVAC
Servicing Richmond, VA and Surrounding Areas
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Exclusive Promotions and Coupons
![Advertisement for HVAC tune-up services by Automatic Climate showing a technician next to a service vehicle](https://automaticclimate.com/wp-content/uploads/2024/10/Automatic-Climate-HVAC-Tune-Up-Promotional-Offer.webp)
$39 A/C
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Take advantage of this limited time offer. Keep your home cool this summer with Automatic Climate!*
*Expires 12/30/2. Offer can’t be combined with other offers or promotions. Offer valid for existing and new clients.
![Advertisement for Automatic Climate air duct cleaning service featuring a technician working on ductwork](https://automaticclimate.com/wp-content/uploads/2024/10/Automatic-Climate-Air-Duct-Cleaning-Special.webp)
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*Expires 12/30/24. Offer can’t be combined with other offers or promotions. Offer valid for existing and new clients.
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$49 Water
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Take advantage of this $49 water heater flush and make sure your water is heating properly!*
*Expires 12/30/24. Offer can’t be combined with other offers or promotions. Offer valid for existing and new clients.
Why Choose Automatic Climate
- Experienced Professionals: Our team has been serving the community since 1983.
- Reliable Service: We offer prompt and dependable HVAC solutions.
- Customer Satisfaction: Our commitment to quality ensures your complete satisfaction.
![Group photo of employees from a family-owned HVAC company, established in 1983.](https://automaticclimate.com/wp-content/uploads/2024/09/Family-Owned-HVAC-Company-Team-Photo.webp)
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