Quick Guide: Furnace Problems in Richmond
Facing furnace troubles in your Richmond home? This guide explains common reasons why your heat isn’t working, from simple thermostat checks to complex system issues. Get expert troubleshooting tips, essential maintenance advice, and learn when to call Automatic Climate’s certified HVAC technicians to keep your home warm through Virginia’s winters.
Inside This Guide:
- Top reasons furnaces fail in Richmond.
- Safety checks and professional diagnosis.
- Easy preventive maintenance steps.
- Knowing when expert help is needed.
- Local climate considerations for your system.
Why Isn’t My Furnace Heating? Expert Guide for Richmond Homeowners
Common Reasons Your Furnace Isn’t Heating
1. Thermostat Glitches
Often, the problem starts with your thermostat. Richmond homeowners should check these basics first:
- Power: Are the batteries dead? Is it receiving power?
- Settings: Is the temperature set higher than the current room temp?
- Mode: Is it switched to “Heat” mode (not “Cool” or “Off”)?
- Schedule: Could a program be interfering with your desired setting?
2. Power Supply Problems
Even gas furnaces need electricity. Look for these power issues:
- Circuit Breaker: Check your home’s electrical panel for a tripped breaker labeled “Furnace” or “HVAC”.
- Fuses: Older systems might have fuses that need checking.
- Furnace Switch: Ensure the power switch (often looks like a light switch) on or near the furnace unit is turned ON.
3. Gas Supply Issues (Gas Furnaces Only)
For homes in Richmond with gas heating:
- Gas Valve: Ensure the gas valve near the furnace is open (handle parallel to the pipe).
- Gas Service: Check if other gas appliances work; there might be a supply interruption.
- Safety Alert: If you smell gas, leave your home immediately and call your gas company from a safe location. Do not operate light switches or electronics.
4. Dirty or Clogged Air Filters
Richmond’s pollen and changing seasons can clog filters quickly. A dirty filter severely restricts airflow, which can cause the furnace to overheat and shut down as a safety measure. This also drastically reduces heating efficiency.
Action: Check your filter and replace it if it looks dirty. Aim to replace filters every 1-3 months, more often if you have pets or allergies.
Our Trusted Partners
EXCELLENT Based on 1198 reviews Peggy PavellTrustindex verifies that the original source of the review is Google. There is no better business than Automatic Climate. They are professional, reliable, trustworthy and reasonable. Their service is the best!! My technician today was knowledgeable, polite and thorough!!
Owner's reply
Wow! Thank you so much for the kind words about Automatic Climate! We truly appreciate you taking the time to share your experience. We strive to provide the best service possible, and it means a lot to hear that Joe exceeded your expectations. We'll be sure to pass your compliments on to him. Thanks again for choosing Automatic Climate! Pamela MacEnteeTrustindex verifies that the original source of the review is Google. Ashante and Aaron came here for a routine maintenance and provided very thorough and friendly service! Always happy to be customers! Arelis VazquezTrustindex verifies that the original source of the review is Google. Good knowlege what he does he gets good explanation the thing that you need to improve for better service in your unit he is a expert. Nick VerhamTrustindex verifies that the original source of the review is Google. We have had an extremely poor experience with Automatic Climate. We had a maintenance service agreement plan with them. Our tech who performed the annual maintenance was great and professional, but the other techs and office staff were very frustrating to work with. Our HVAC stopped blowing cold air one week after our maintenance service. When the tech came out, I asked if it could be the blower motor and he said no. He then misdiagnosed the issue as a refrigerant leak and charged us $1500 for refrigerant and a leak test, which did not fix the issue. He also tried to upsell us on duct cleaning, even though our service one week prior had not indicated we had dirty ducts. Since he did not fix the system, we were without HVAC for an additional day and a half until a different tech would be available. The different tech was able to correctly diagnose and fix the issue, which was in fact the blower motor. I tried to call the office to discuss the billing for the work. I called 5 different times, each time having to explain my issue, and was told that someone would call me immediately. No one ever called me back and this went on for over a week and a half. Finally, I called and someone was able to explain the billing. They ended up charging us for the work that was required to fix the issue with no discount for the misdiagnosis, additional days without HVAC, or the MANY issues trying to get in contact with the office. The misdiagnosis was frustrating and mistakes happen, but the office is disorganized and poor at communicating with their customers especially when dealing with an issue. I would not recommend using Automatic Climate for HVAC services. Scot WirthlinTrustindex verifies that the original source of the review is Google. On time, efficient, polite, thorough
Owner's reply
Thank you for your feedback! We're glad to hear that our team was on time, efficient, and polite during your service. Eric BarnumTrustindex verifies that the original source of the review is Google. I have worked with several HVAC co since moving to Midlo in ‘11. Automatic Climate quickly became our servicer. They have been fantastic. At the end of June ‘23, one of 2 outside air handlers began acting odd so we scheduled an appt. I was expecting the usual crew but was surprised when a lone professional came one, Antonio. I want to note several things. I always have questions. While working, Antonio was pleasant and professional and got the work done and answered all my questions. He also uptalked the company to the point I was thinking, “Should I apply for a job here? Wow!” Besides fixing what turned out to be nothing, he found a warranty issue that would have been so easy to hide the weekend before the 4th of July. He got it done. Through it all, on a 98 deg day, Antonio painstakingly went through everything when it would have been so easy to not. I wouldn’t have known. The ethic demonstrated is a credit to the company. I want to note both the excellent service and professionals, like Antonio, who work here. Thank you. Timothy FergusonTrustindex verifies that the original source of the review is Google. Phillipe explained in detail about my old system and with his experience and knowledge of the Goodman unit. My spouse and I decided to have the York unit installed. Phillipe was very friendly and kind in the visit. The Ferguson Family Marlene HamptonTrustindex verifies that the original source of the review is Google. The technician was very knowledgeable about my system. He example all of what he would be expecting on the unit and how the system was working. I was very pleased with his visit. Kathy GrazianoTrustindex verifies that the original source of the review is Google. Nathan provided excellent service I as usual was very pleased with the serviceVerified by TrustindexTrustindex verified badge is the Universal Symbol of Trust. Only the greatest companies can get the verified badge who has a review score above 4.5, based on customer reviews over the past 12 months. Read more
Exclusive Promotions and Coupons

$39 A/C
Tune-Up!
Take advantage of this limited time offer. Keep your home cool this summer with Automatic Climate!*
*Expires 12/30/25. Offer can’t be combined with other offers or promotions. Offer valid for existing and new clients.

$50 OFF Air
Duct Cleaning
Save $50 on your next air duct cleaning service for a limited time!*
*Expires 12/30/25. Offer can’t be combined with other offers or promotions. Offer valid for existing and new clients.

$49 Water
Heater Flush
Take advantage of this $49 water heater flush and make sure your water is heating properly!*
*Expires 12/30/25. Offer can’t be combined with other offers or promotions. Offer valid for existing and new clients.
When Basic Troubleshooting Isn’t Enough
While simple checks can solve some issues, furnace problems often require a professional eye, especially for safety. At Automatic Climate, we strongly recommend calling for an inspection if:
- Your furnace makes loud banging, scraping, or whistling noises.
- You detect unusual smells (like burning plastic/metal or strong fuel odors).
- The system turns on and off much more frequently than usual (short cycling).
- Your energy bills have suddenly increased without explanation.
- Basic troubleshooting steps haven’t restored heat.
Richmond’s winters demand a reliable heating system. For your safety and peace of mind, scheduling regular professional maintenance *before* the cold season hits is the best way to prevent mid-winter breakdowns.
💡 Expert Tip from Automatic Climate
Many furnace problems surface during Richmond’s first cold snap when systems are switched on after months of dormancy. Beat the rush and ensure winter readiness by scheduling your furnace maintenance check in the early fall.
SKip The Line! Schedule Your HVAC Service by Booking Online Now.
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More Complex Furnace Issues
5. Ignition System Problems
Modern furnaces use electronic ignition (hot surface ignitors) or sometimes pilot lights (older systems). Failures here prevent the furnace from lighting and producing heat. Common culprits include:
- Cracked or worn-out hot surface ignitors.
- Dirty or faulty flame sensors (which detect the flame and keep the gas valve open).
- Pilot light issues (e.g., extinguished pilot, thermocouple problems).
These components are delicate and often involve gas lines; diagnosis and replacement should always be handled by a qualified technician.
6. Blocked Vents and Ducts
Even if the furnace produces heat, it won’t reach you if airflow is blocked. Richmond’s environment can contribute to debris. Check for:
- Furniture, rugs, or curtains obstructing supply registers or return air vents.
- Damaged, disconnected, or collapsed ductwork (often hidden in crawl spaces or attics).
- Excessive dust or debris buildup inside the ducts.
- Signs of pests nesting in ductwork.
7. Blower Motor Issues
The blower motor is the fan that pushes heated air through your ducts. If it fails, the heat stays trapped in the furnace, potentially causing overheating and shutdown. Warning signs include:
- Loud humming, screeching, or banging noises from the furnace unit.
- Weak or inconsistent airflow from vents, even when the furnace sounds like it’s running.
- The motor feeling excessively hot or emitting electrical burning smells.
- The system runs, but no air (or very little air) comes out of the vents.
Keep Your Furnace Healthy: Preventive Maintenance
Richmond’s climate demands consistent performance from your furnace. Regular maintenance is key to reliability and efficiency. Key steps include:
- Annual Professional Tune-Up: Schedule a check-up with a certified technician each fall.
- Regular Filter Changes: Replace filters every 1-3 months as needed.
- Keep Area Clear: Ensure the area around the furnace unit is free of obstructions and flammable materials.
- Vents Unblocked: Regularly check that
Our Trusted Partners
EXCELLENT Based on 1198 reviews Peggy PavellTrustindex verifies that the original source of the review is Google. There is no better business than Automatic Climate. They are professional, reliable, trustworthy and reasonable. Their service is the best!! My technician today was knowledgeable, polite and thorough!!
Owner's reply
Wow! Thank you so much for the kind words about Automatic Climate! We truly appreciate you taking the time to share your experience. We strive to provide the best service possible, and it means a lot to hear that Joe exceeded your expectations. We'll be sure to pass your compliments on to him. Thanks again for choosing Automatic Climate! Pamela MacEnteeTrustindex verifies that the original source of the review is Google. Ashante and Aaron came here for a routine maintenance and provided very thorough and friendly service! Always happy to be customers! Arelis VazquezTrustindex verifies that the original source of the review is Google. Good knowlege what he does he gets good explanation the thing that you need to improve for better service in your unit he is a expert. Nick VerhamTrustindex verifies that the original source of the review is Google. We have had an extremely poor experience with Automatic Climate. We had a maintenance service agreement plan with them. Our tech who performed the annual maintenance was great and professional, but the other techs and office staff were very frustrating to work with. Our HVAC stopped blowing cold air one week after our maintenance service. When the tech came out, I asked if it could be the blower motor and he said no. He then misdiagnosed the issue as a refrigerant leak and charged us $1500 for refrigerant and a leak test, which did not fix the issue. He also tried to upsell us on duct cleaning, even though our service one week prior had not indicated we had dirty ducts. Since he did not fix the system, we were without HVAC for an additional day and a half until a different tech would be available. The different tech was able to correctly diagnose and fix the issue, which was in fact the blower motor. I tried to call the office to discuss the billing for the work. I called 5 different times, each time having to explain my issue, and was told that someone would call me immediately. No one ever called me back and this went on for over a week and a half. Finally, I called and someone was able to explain the billing. They ended up charging us for the work that was required to fix the issue with no discount for the misdiagnosis, additional days without HVAC, or the MANY issues trying to get in contact with the office. The misdiagnosis was frustrating and mistakes happen, but the office is disorganized and poor at communicating with their customers especially when dealing with an issue. I would not recommend using Automatic Climate for HVAC services. Scot WirthlinTrustindex verifies that the original source of the review is Google. On time, efficient, polite, thorough
Owner's reply
Thank you for your feedback! We're glad to hear that our team was on time, efficient, and polite during your service. Eric BarnumTrustindex verifies that the original source of the review is Google. I have worked with several HVAC co since moving to Midlo in ‘11. Automatic Climate quickly became our servicer. They have been fantastic. At the end of June ‘23, one of 2 outside air handlers began acting odd so we scheduled an appt. I was expecting the usual crew but was surprised when a lone professional came one, Antonio. I want to note several things. I always have questions. While working, Antonio was pleasant and professional and got the work done and answered all my questions. He also uptalked the company to the point I was thinking, “Should I apply for a job here? Wow!” Besides fixing what turned out to be nothing, he found a warranty issue that would have been so easy to hide the weekend before the 4th of July. He got it done. Through it all, on a 98 deg day, Antonio painstakingly went through everything when it would have been so easy to not. I wouldn’t have known. The ethic demonstrated is a credit to the company. I want to note both the excellent service and professionals, like Antonio, who work here. Thank you. Timothy FergusonTrustindex verifies that the original source of the review is Google. Phillipe explained in detail about my old system and with his experience and knowledge of the Goodman unit. My spouse and I decided to have the York unit installed. Phillipe was very friendly and kind in the visit. The Ferguson Family Marlene HamptonTrustindex verifies that the original source of the review is Google. The technician was very knowledgeable about my system. He example all of what he would be expecting on the unit and how the system was working. I was very pleased with his visit. Kathy GrazianoTrustindex verifies that the original source of the review is Google. Nathan provided excellent service I as usual was very pleased with the serviceVerified by TrustindexTrustindex verified badge is the Universal Symbol of Trust. Only the greatest companies can get the verified badge who has a review score above 4.5, based on customer reviews over the past 12 months. Read more
Exclusive Promotions and Coupons

$39 A/C
Tune-Up!
Take advantage of this limited time offer. Keep your home cool this summer with Automatic Climate!*
*Expires 12/30/25. Offer can’t be combined with other offers or promotions. Offer valid for existing and new clients.

$50 OFF Air
Duct Cleaning
Save $50 on your next air duct cleaning service for a limited time!*
*Expires 12/30/25. Offer can’t be combined with other offers or promotions. Offer valid for existing and new clients.

$49 Water
Heater Flush
Take advantage of this $49 water heater flush and make sure your water is heating properly!*
*Expires 12/30/25. Offer can’t be combined with other offers or promotions. Offer valid for existing and new clients.