Description Of Work:Install split level high mount heat pump unit which included installation of 2 units inside, 1 unit outside, new wiring and setup of thermostats – 1st & 2nd floor.Member Comments:Michael, Chris, Rene, Larry and John were all on the time, explained every steps to me, walked through use, issues, problems, no information was held bad. I was kept in the loop pi planning and processing. Customer services was excellent. Follow up was expedite and excellent.