What is an Automatic Climate HVAC Service agreement?
What does the Service Agreement cover?
How many times will you check and clean my system per year?
Can I get an Automatic Climate HVAC service agreement for my business?
If my system breaks after you checked it is the repair free?
What is a full system warranty and why do I need it?
If I am a service agreement holder do I get preferential treatment?
Will the price of the service agreement ever change?
Can I pay for the year or only monthly?
Do you accept credit card payments?
Is the service agreement transferable?
Will one service agreement cover my entire home or business?
How do I know how many systems I have in my home?
How do I sign Up?
What is an Automatic Climate HVAC Service agreement?</a>
This is a membership that simplifies the required system maintenance and includes membership discounts with priority customer status.
What does the Service Agreement cover?
* If your HVAC has a combination of the systems below, we will check everything.
How many times will you check and clean my system per year?
Typically residential HVAC systems require annual maintenance. Meaning the AC part of the system is serviced once annually and the same is required for your heating system. If you purchase an Annual Service Agreement we will check both the AC and Heating System once a year. If you purchase the Seasonal Service Agreement we will check your AC system in the Spring, and your Heating system in the Fall.
Can I get an Automatic Climate HVAC service agreement for my business?
Yes, we offer Service Agreements for anything that blows air. We can build custom plans that suit your needs and budget.
If my system breaks after you checked it is the repair free?
With our standard Service Agreement there would be no diagnostic charge within 30 days of the service. Required repairs would be at a 15% discount. There is an option to add our full system warranty to your Service Agreement which will cover additional repairs at no charge.
What is a full system warranty and why do I need it?
This is an insurance policy for your HVAC system. It covers required repairs at no charge. There is only one exception to the coverage which is a short list of parts that have different coverage terms, and those terms are set in place because the purchase of the part is not covered. Simply put, if a compressor fails, the customer will pay for the compressor and we will supply the parts and labor to install the compressor. This still results in an $800 savings, and in many cases the part may be under warranty so the repair would be done at no charge.
If I am a service agreement holder do I get preferential treatment?
Yes, if the outside temperature was 100 degrees and we had a 1 week waiting list, you would be bumped to the top of the list.
Will the price of the service agreement ever change?
Changes are possible from year to year. However, in the past 10 years we have consistently lowered prices in an effort to be more competitive.
Can I pay for the year or only monthly?
We make paying for the Service Agreements as easy as possible. You can pay annually, quarterly or monthly with a credit card or check.
Do you accept credit card payments?
Yes, all brands.
Is the service agreement transferable?
Yes, you can leave it with the new owners or take it with you to your new home.
Will one service agreement cover my entire home or business?
Yes, and service agreement pricing is further discounted for additional systems.
How do I know how many systems I have in my home?
Typically the easiest way to tell is by the number of thermostats. But if there is any question you can always contact us at (804) 276-5127.
To sign up either fill out our online form and a representative will call you to complete the process.
Or call us at 804-276-5127 and we’ll be happy to sign you up over the phone.
