Guest post: Cole Summers
Picture this: it’s a frigid Richmond, VA, night, and your furnace pilot light decides to take a vacation. Suddenly, your toes are ice cubes, and you’re wondering why the heat’s gone AWOL. I’ve been there—shivering in my slippers, clueless about what went wrong. Turns out, that tiny flame, the furnace pilot light, is the unsung hero of your heating system. When it’s out, you’re left in the cold, literally. Lucky for you, I’ve teamed up with Automatic Climate HVAC & Air Conditioning in Richmond, VA—serving folks since 1983—to spill the beans on how to spot a dead pilot light and fix it fast. Let’s dive into this cozy mystery!
Your house is freezing, even with the furnace “on.”
No tiny flame flickers in the pilot light window (we’ll check that soon).
A faint gas smell—though don’t mess around if it’s strong; that’s emergency territory.
I once spent a whole evening troubleshooting my furnace not heating, only to realize the pilot light was out. A quick fix later, and I was back to sipping hot cocoa. Don’t let it fool you—it’s often that simple!
Graphical Info Chart: Signs Your Pilot Light Is Out
Find the pilot light assembly. It’s usually near the furnace bottom, behind a metal panel. Grab your manual if you’re lost—I had to once!
Look for the flame. Dim the room, grab a flashlight, and peek through the window. A steady blue flame means it’s alive. No flame? It’s out.
Inspect the thermocouple. This little gadget senses the pilot’s heat and keeps the gas flowing. If it’s crusty, wipe it with a cloth—gently!
I remember squinting at my furnace pilot light for ages, thinking, “Is that a flame or a shadow?” A flashlight saved the day. If yours is out, don’t worry—we’ll get to relighting it soon.
Graphical Maintenance Tips Chart
Shut off the gas. Twist the valve (usually red) to “off” and wait five minutes. Safety first!
Switch to pilot mode. Turn the knob to “pilot.”
Light it up. Hold the reset button and bring a long lighter to the opening. Once it catches, hold for 30 seconds.
Check it. Release the button—if the flame stays, you’re back in business!
I’ve relit my furnace pilot light a dozen times—it’s like lighting a tiny campfire. But if it won’t stay lit or you smell gas, don’t mess around. Call a pro. As Benjamin Franklin said, “An ounce of prevention is worth a pound of cure.” Smart guy!
Call to Action: Get Expert Help
Case Study: Jane’s Cold Night Rescue
It ignites the burner to heat your home. Simple, but essential!
No heat, no flame, or eerie silence from the furnace.
Yep—check our steps above or our blog.
Could be a bad thermocouple—time for a pro.
Only if gas leaks—ventilate and call help fast.
Monthly in winter—takes two minutes!
Indirectly—dirty filters stress the system.
Pilot burns always; igniters spark when needed.
Drafts or dirt—clean it up!
Yes, with a pro’s help.
$100-$300, depending on the issue.
Nope—should be blue. Yellow’s a warning.
You can, but it wastes gas—off in summer.
Safety sensor—keeps gas in check.
Nope—pilot’s gas-powered.
Check the panel label.
Regular care—see our tips above.
Sure, but a long lighter’s safer.
Manual or tech time!
You bet—part of our heating services!
EXCELLENT Based on 1368 reviews Posted on W HunterTrustindex verifies that the original source of the review is Google. Aaron J. Visited our home later this evening to follow up with today’s install and the system checked out as it should. The only issue we had was connecting and setting up the wireless thermostat due to the app issues. He was very professional and patient. John and Joe replaced our 2nd floor gas heating system in a professional manner. Everything went smooth according to them and they finished the job in less time than expected. Aaron was professional and extremely thorough during his visit to our home. He took the time to explain the workings of our HVAC system and answered every question. To add to the above, I called the office and spoke with both Austin and Jason who were also very helpful while explaining the warranty and transfer of same. We are extremely pleased with Automatic Climate and will highly recommend to anyone who may ask for recommendations.
Owner's reply
Thank you for sharing your positive experience! We're thrilled Aaron, Austin, and Jason could assist you so thoroughly. Your recommendation means a lot, and we're glad we could help with your HVAC system and warranty details.Posted on Steven EbelingTrustindex verifies that the original source of the review is Google. I had a very positive experience with them. They had better financing options, better prices, and were more responsive than other companies I got quotes from. Michael Chris and the whole team were fantastic. Highly recommendPosted on WTLTrustindex verifies that the original source of the review is Google. Technician was on time, personable and professional. He throughly explained everything that he was going to do and identified any concerns. Very pleased with the overall experience and would recommend to other homeownersPosted on Peter GreerTrustindex verifies that the original source of the review is Google. I had the coils cleaned in my tankless water heater. Aaron Jernigan was so seemingly competent, so well-mannered, so good explaining what was going on, I am considering switching to Automatic Climate, I will definitely have all the vents in my house blown out in the near future.Posted on Allen BaldwinTrustindex verifies that the original source of the review is Google. Fast, friendly, knowledgeable and professional. Their associate, Casey J, helped fix our heat when we were enduring 20-30 degree nights. Thank you so much!!Posted on Craig LiskTrustindex verifies that the original source of the review is Google. Charlie was very dedicated. Provided excellent service. Very impressed with his dedication. Did check on HVAC and cleaned drier vent in Condo we purchased last summer.Posted on Tiffany Hollin-WrightTrustindex verifies that the original source of the review is Google. I've been a customer of Automatic Climate for several years. I value the services of this firm. My commitment to renewing my maintenance contract year after year is directly related to the technical expertise of one of the company’s many representatives, Antonio Diaz. Antonio has kept all three of my units running smoothly for years, and when necessary forewarns me early of any pending issues. He offers solutions right away without long waits for follow up. I've never had to call the company back to correct any of his work. Antonio attributes his success and extraordinary customer service to the culture of Automatic Climate. I would recommend Antonio and Automatic Climate to any of my friends and neighbors. They're a company you can trust.
Owner's reply
Thank you so much for your kind words! We're thrilled to hear you had a positive experience with our service.Posted on William GleasonTrustindex verifies that the original source of the review is Google. John & Nick were here today to clean our air ducts. They were very thorough and made sure that they left our home as clean as when they arrived. They explained the process clearly and worked efficiently. Great job!Verified by TrustindexTrustindex verified badge is the Universal Symbol of Trust. Only the greatest companies can get the verified badge who has a review score above 4.5, based on customer reviews over the past 12 months. Read more
Exclusive Promotions and Coupons

$39 A/C
Tune-Up!
Take advantage of this limited time offer. Keep your home cool this summer with Automatic Climate!*
*Expires 12/30/25. Offer can’t be combined with other offers or promotions. Offer valid for existing and new clients.

$50 OFF Air
Duct Cleaning
Save $50 on your next air duct cleaning service for a limited time!*
*Expires 12/30/25. Offer can’t be combined with other offers or promotions. Offer valid for existing and new clients.

$49 Water
Heater Flush
Take advantage of this $49 water heater flush and make sure your water is heating properly!*
*Expires 12/30/25. Offer can’t be combined with other offers or promotions. Offer valid for existing and new clients.



